Accessing MyTradesecrets using Alberta.ca Account FAQ
Find answers to frequently asked questions about accessing MyTradesecrets using Alberta.ca Account.
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Identity Check FAQ
Accessing MyTradeSecrets FAQ
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No, you only need one Alberta.ca Account to access the available services. New services are being added all the time.
You will use your Alberta.ca Account to access these other Advanced Education services, if you have an account:
- MyTradesecrets
- ApplyAlberta (Alberta Post-Secondary Application System)
- Alberta Student Aid
- Apprenticeship, Trade and Occupation Management System (ATOMS)
- Apprenticeship and Student Aid Sharepoint site
You can look up your ASN on the Learner Registry. If you do not have an ASN, you must request one through the Learner Registry when creating your Alberta.ca Account.
When you are completing the requested information to create a Alberta.ca Account, you can use your preferred or current name. There is also a section where you can enter your legal names and any former names.
Your AIT ID can be located in several places besides within your MyTradesecerts account. It can be located on:
- any personalized correspondence
- Your apprentice ID card
- Your record book
A confirmation code is provided to individuals who require access to specific services, like the Apprenticeship, Trade and Occupation Management System (ATOMS) through their licensee organization. Alberta Advanced Education sends the confirmation code to the individual. The confirmation code is used to ensure only this individual gains access to the specific service.
If the confirmation code that you entered is not accepted, re-enter it exactly as given in the ATOMS Welcome Letter. It is case-sensitive, using upper and lower case letters and numbers.
The first and last name on the Confirmation Code screen must exactly match the first and last name in the Welcome letter.
A confirmation code can only be used once. Once you have used it successfully, use the Login page to login with your Alberta.ca Account and password.
Please call the Help Desk. They can be contacted Monday to Friday (except holidays) from 8:15 to 4:30 PM (Mountain Time).
Toll free (within North America): 1-800-248-4823—Option 3
Outside North America: 1-403-476-9757—Option 3
E-mail: AE.HelpDesk@gov.ab.ca
When you enter your Alberta Student Number (ASN), confirmation will be made using your first name, last/family name, date of birth, and ASN. The confirmation process ensures you are in possession of enough information to entitle you to access the online services.
No. Your ASN is referenced from another registry, but not stored.
Please call the Help Desk for additional help. They can be contacted:
Monday to Friday (except holidays)
8:15 to 4:30 PM (Mountain Time)
Toll free (within North America): 1-800-248-4823—Option 3
Outside North America: 1-403-476-9757—Option 3