Accessing MyTradesecrets using MyAlberta Digital ID FAQ
Find answers to frequently asked questions about accessing MyTradesecrets using MyAlberta Digital ID.
On this page
Click a link below to jump to the appropriate section, or view the FAQ for checking your identity.
Identity Check FAQ
Accessing MyTradeSecrets FAQ
Please ensure your cookies and Javascript are enabled. The MyAlberta Digital Identity website supports use of current releases of the following web browsers:
Chrome, Firefox, Internet Explorer (IE) 11 and newer and Safari.
For best results we encourage you to use something current.
No, you only need one MyAlberta Digital ID to access the available services. New services are being added all the time.
You will use your MyAlberta Digital ID to access these other Advanced Education services, if you have an account:
- MyTradesecrets
- ApplyAlberta (Alberta Post-Secondary Application System)
- Alberta Student Aid
- Apprenticeship, Trade and Occupation Management System (ATOMS)
- Apprenticeship and Student Aid Sharepoint site
You can look up your ASN on the Learner Registry. If you do not have an ASN, you must request one through the Learner Registry when creating your MyAlberta Digital ID.
When you are completing the requested information to create a MyAlberta Digital ID account, you can use your preferred or current name. There is also a section where you can enter your legal names and any former names.
Your AIT ID can be located in several places besides within your MyTradesecerts account. It can be located on:
- any personalized correspondence
- Your apprentice ID card
- Your record book
A confirmation code is provided to individuals who require access to specific services, like the Apprenticeship, Trade and Occupation Management System (ATOMS) through their licensee organization. Alberta Advanced Education sends the confirmation code to the individual. The confirmation code is used to ensure only this individual gains access to the specific service.
If the confirmation code that you entered is not accepted, re-enter it exactly as given in the ATOMS Welcome Letter. It is case-sensitive, using upper and lower case letters and numbers.
The first and last name on the Confirmation Code screen must exactly match the first and last name in the Welcome letter.
A confirmation code can only be used once. Once you have used it successfully, use the Login page to login with your MyAlberta Digital ID and password.
Please call the Help Desk. They can be contacted Monday to Friday (except holidays) from 8:15 to 4:30 PM (Mountain Time).
Toll free (within North America): 1-800-248-4823—Option 3
Outside North America: 1-403-476-9757—Option 3
E-mail: AE.HelpDesk@gov.ab.ca
When you enter your Alberta Student Number (ASN), confirmation will be made using your first name, last/family name, date of birth, and ASN. The confirmation process ensures you are in possession of enough information to entitle you to access the online services.
No. Your ASN is referenced from another registry, but not stored.
Please call the Help Desk for additional help. They can be contacted:
Monday to Friday (except holidays)
8:15 to 4:30 PM (Mountain Time)
Toll free (within North America): 1-800-248-4823—Option 3
Outside North America: 1-403-476-9757—Option 3